Our shipping policy ensures secure and reliable delivery of your purchased items. We prioritize transparency and aim to provide a seamless shipping experience for our customers.
Title
Last updated: April 2023
1. Purchase confirmation and Authenticity Certificate
2. Shipping Cost
3. Insured Shipments
4. Track & Trace
5. Delivery Time
6. Issues with Delivery
1. purchase confirmation and authenticity certificate
Upon payment of the invoice, the personal shopper will proceed to purchase the product on your behalf. You will receive a confirmation of the purchase along with an authenticity certificate.
2. shipping cost
Shipping costs will be calculated and included in your personalized quotation. The shipping cost will be clearly stated on the quotation provided to you.
3. insured shipments
All shipments are insured to ensure that you are covered in the event of any damage or loss during transit.
4. track & trace
All shipments are insured to ensure that you are covered in the event of any damage or loss during transit.
5. delivery time
The time it takes to receive your product depends on the availability and location of the item. Your personal shopper will keep you informed throughout the process and provide an estimated delivery time.
6. issues with delivery
If there are any issues with the product upon delivery, please contact your personal shopper immediately. We are committed to resolving any issues promptly, whether it involves a replacement or refund.
